[Fixed] “There was a Problem Sending the Command to the Program” - Microsoft Excel Troubleshooting

I have been just fed up with these simple errors causing my workout very slow while working. An error occurred when sending commands to the program in Microsoft Excel. These following steps show how to fix the issue when you are going to open Excel, and it pops up with the message - "There was a Problem Sending the Command to the Program".
Fixing "An error occurred when sending commands to the program" error in Excel 2003/2007/2010/2016/2019
The error 'There was a problem sending the command to the program' is one of the most annoying common errors faced by many Windows users. Normally, this error is derived by and with the Office installer package and generated while the users trying to open Excel, PowerPoint, Word, or Access files created in variable Office versions and has been reported by Windows 7, 8 and Windows 10 users as well

When I was trying to open by double-clicking on the '.xlsx' or '.xls' file in Microsoft Excel, it's showing that error message "There was a Problem Sending the Command to the Program" quickly before opening the actual file. Then I initially had a look at the file, and it seemed good enough, and I found that I have unexpected error only with Microsoft Excel itself.

While opening the office files, the Windows compiler sends DDE (Dynamic Data Exchange) commands to Microsoft Office tools, but the system unable to read and so to call that particular app and this failure triggers the error message 'There was a problem sending the command to the program'.

Note that this solution also works well with any Microsoft tool including Microsoft Word, Excel 2003/2007/2010/2016/2019. Simple tutorial to fix Microsoft Excel Errors.
Fix - There was a Problem Sending the Command to the Program
Fix - There was a Problem Sending the Command to the Program: How do you fix there was problem sending the command to the program? How do you fix there was a problem sending the command to the program in Excel 2007? Why are commands not working in Excel? How do I ignore other applications using Dynamic Data Exchange? If you're having problems with There was a problem sending the command to the program error message, it indicates that a window has failed to connect with the MS Office Applications.
Last time you saw troubleshooting Microsoft word - [FIX] 'Word Experienced An Error Trying To Open The File'; it's been just solved and after solving that error I suddenly encountered this error while using Microsoft Excel. But after troubleshooting Microsoft Excel I got the solution and then finally able to open and edit my excel file.

Why there is an error "There Was a Problem Sending the Command to the Program"?

The "There was a problem sending the command to the program" error in Microsoft Excel typically occurs due to issues with DDE (Dynamic Data Exchange) settings or conflicts with Excel Add-ins. It may also arise if there's a problem with the file association or if the Excel application is not running properly. This error message often appears when trying to open Excel files from external sources.

To resolve this issue, you can try solutions such as adjusting DDE settings, disabling Add-ins, repairing Microsoft Office, or ensuring that Excel is set as the default program for opening Excel files.


Fixing "There was a Problem Sending the Command to the Program"

To be honest, I am not Microsoft Excel Experts, so I go to view and check the 'xls' files online, but it didn't work for me. Then I go through excel mobile app, and it was opening my file to edit, so it confirms that there is no problem with the xls file.

Then while troubleshooting Microsoft Excel, I found that the reason behind this error is Dynamic Data Exchange [DDE]. I found from the ms excel developer that, it's a communication protocol typically used to communicate the source of the file with the Microsoft tool. This feature helps the operating system to handle minimum resources and keep the computer at high speed. In short, this error encounters when windows unable to connect by DDE with the application while opening the source of the file. Well, the solution is straightforward and easy to fix it.

Follow the steps given below to solve the error message "An error occurred when sending commands to the program":

Step 1. Make sure to set default program.

Check the default program for that particular file extension. If you have .xls then you need to have Microsoft Excel as a default program for that.
  • For this, right click on that file >> choose 'Open with' >> and choose appropriate program as shown below

  • for .doc, .docx choose Microsoft Word

  • For .xls, .xlsx choose Microsoft Excel

[If you don't have the appropriate program listed then you need to add from the installed location]

You must check; 28 Steps Make Chrome 8x Faster (100% Working) | How Chrome Flags Speedup Browsing

Step 2. Ignore other applications that use Dynamic Data Exchange [DDE].

  • Open Microsoft Excel >> Options >> Advanced >> In General tab you will see the option to 'Ignore other applications that use Dynamic Data Exchange (DDE)'.
  • [As shown in picture]

    Fix - There was a Problem Sending the Command to the Program
RECOMMENDED: Make Computer Run 10x Faster By Using Virtual Memory | RAM Optimization

Update: 5 May 2017

Just recently, I have removed the OS tuning tool called 'TuneUp utilities' and then that annoying error message has been gone. So what I would be recommending to others is to check all the installed software, programs or tools that you think are incompatible with the Microsoft Office; then uninstall the program quickly.

Hope that helps.

That's all, and your problem gets solved. You've mastered the resolution for the "There was a problem sending the command to the program" Excel error. Now you can check your file.

Don't worry; this issue is widespread among Windows users. When confronted with the error, confidently select a solution from this guide and troubleshoot it from the convenience of your home.

If you know any other quick solution, then you can share with me via comment section shown below.


If you enjoyed this article, please share it with your friends and help us spread the word.

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